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Ad ID: 63125265
Visits: 203
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Location:
Charlotte
Date Listed: Jul-17-08 Global Compliance Services, a global provider of ethics and compliance solutions to the Fortune 1000, seeks a Manager, Sales Operations to join our fast-paced Sales and Account Management Department, located in our corporate headquarters in the Ballantyne area of South Charlotte. Founded in 1981, our organization has unparalleled experience in ethics and compliance, having introduced the industry’s original compliance reporting hotline. We are providers of customized, global solutions for public and private corporations, colleges, universities, not-for-profit organizations and government entities. We offer products that reinforce an organization’s values and promote expected behaviors; telephony and web services for reporting of allegations or incidents; software-based services to manage and investigate cases of misconduct or noncompliance; software-based services for analysis, trending, and reporting to executive management; and services to evaluate and validate compliance with legislation, regulation and organizational practices and procedures. The general purpose of the Manager, Sales Operations is to define and deliver sales and account management analytics and tools designed to optimize productivity, growth and profitability. RESPONSIBILITIES/DUTIES: · Team with executive management to determine reporting needs of the organization · Provide meaningful, actionable data on a weekly, monthly, quarterly and annual basis · Participate in the evaluation, selection and implementation of applicable reporting tools · Collaborate with sales executive team in effort to identify best practices and in turn design appropriate sales support tools · Design and deliver appropriate sales metrics, both, historical and forecasted · Support development and management of sales processes, including identification and vetting of processes with management and sales representatives · Develop and maintain sales automation and support tools · Conduct competitive analysis and translate into meaningful data · Access, update and maintain recordkeeping systems for individual accounts · Manage implementation of sales compensation plan across department · Assist in on-boarding of newly hired sales representatives · Participate in appropriate meetings, seminars and in-house training sessions · Carry out all responsibilities in an honest, ethical and professional manner MINIMUM QUALIFICATIONS: · Bachelor’s degree or equivalent · Minimum of 5 years experience working with a sales, finance or services related consulting organization · Broad-based business knowledge · Knowledge and experience with SalesForce.com a plus · Deep understanding of Microsoft Word, Excel and PowerPoint · Strong analytical/problem solving skills with ability to provide appropriate solutions · Demonstrated strong communication and team skills · Demonstrated leadership skills and initiative · Strong customer and results orientation · Ability to interact effectively at all levels and across diverse cultures · Ability to function as an effective team member · Ability to adapt as the external environment and organization evolves Global Compliance Services offers competitive salary, full benefits, a pleasant and cooperative working environment, and the opportunity to work for a company that encourages integrity in its employees and customers. To learn more about us, please visit our website at www.globalcompliance.com. Send resume w/cover letter and salary requirements to GCS-HR, 13950 Ballantyne Corporate Place, #300, Charlotte, NC 28277, or email to jobs@globalcompliance.com. Please include “Manager, Sales Operations” in the subject line. Sincere applications should include salary history/requirements in a cover message/letter accompanying resume submission.
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